How much is the Access Broadband Cymru grant?
The current guidance states up to £800 per premises, split as up to £550 for equipment and up to £250 for installation costs.
Can I use the grant for Starlink?
Any technology can be eligible if the installed solution is capable of at least 30 Mbps download. Satellite receiver or dish equipment is specifically listed as an eligible equipment example.
Does the grant pay my monthly broadband bill?
No. Monthly subscription fees are listed as ineligible. The grant is aimed at eligible equipment and installation costs.
Can Dyfed CCTV apply for me?
No. Applications cannot be made by a provider on behalf of the applicant. The premises owner makes the application. If you do not own the premises, obtain the owner’s permission before applying.
Can I install first and claim later?
No. Retrospective applications are rejected. You must not instruct the provider or install equipment before the offer has been accepted.
Who can apply for a broadband grant in Wales?
The scheme is for eligible premises in Wales that cannot achieve a minimum 30 Mbps download speed through any available provider and meet the other scheme conditions.
Can businesses apply?
Yes, if the premises meets the criteria. Businesses must confirm VAT status and VAT registration details where applicable. VAT-registered applicants cannot claim VAT. Business applicants must also meet the scheme’s Minimal Financial Assistance conditions.
Will the grant cover everything?
Not necessarily. Funding is limited to the eligible allowances. You pay any balance outside those limits, plus subscriptions and optional extras.
I already have an offer. What should I do?
Read and accept it through the official portal before instructing installation. Then contact us with your postcode, chosen solution and offer details so we can discuss the installation and quotation.
What if I do not qualify?
You can still ask us for an installation quotation. We will explain the proposed work and costs so you can decide whether to proceed without grant funding.
I have applied but have not heard back. What should I check?
Check your inbox, junk and spam folders, then sign in to the official portal to check the application status. Confirm the application was submitted with the correct contact details. For scheme queries, the ABC Team can be contacted at broadband@gov.wales.
Will faster broadband reach my outbuildings?
A faster incoming connection and good Wi‑Fi coverage are different things. Thick walls, distance and separate buildings can require access points, cabling or a wireless bridge. These should be discussed separately because internal boosters and mesh systems are not covered by ABC.
Who chooses the broadband provider?
You do. Welsh Government does not recommend a particular provider or installer. Check equipment, mounting, monthly costs, contract terms and any contribution you will need to pay before committing.
What documents are needed when claiming?
Claims are made through the ABC portal and include speed test results, the amount being claimed and copies of invoices. Invoices must be itemised so equipment and installation costs are shown separately.
How long do I have to accept the grant offer?
Successful offers must be accepted within 28 calendar days of being made, otherwise the offer is withdrawn.
How quickly must I install and claim?
Installation and the claim must take place within 3 months of accepting the offer. The claim must also be submitted no later than 28 days after the installation is completed.
Can Welsh Government pay my installer directly?
The scheme allows you to request payment direct to your provider, but you should confirm the arrangement with the provider first. If the provider is not already set up on Welsh Government systems, additional setup will be required.